Dealer precision ag support from TRULAND Equipment: Operations Center setup, data services, boundary mapping, RTK and year-round phone support.
It is help with the technology side of your equipment rather than the mechanical side. That covers John Deere Operations Center setup and clean-up, moving data between the office and the machine, keeping software versions compatible, getting displays running correctly at the start of a season, building boundaries and prescriptions, and answering questions when something does not work in the field. TRULAND offers it as four services: Total Farm Support Plans, Agronomy Service Packages, Boundary Mapping and Phone Support.
Precision ag is not one product. It is a stack of pieces that all have to agree with each other before a display in a cab does anything useful. There is the hardware on the machine, the software running on it, the license or activation that turns a feature on, the correction signal coming in from outside, and the account where the data lands when the day is done. When all five line up, the operator gets a clean guidance line, an accurate as-applied map and a work record that shows up in the office. When one of them is off, the operator gets an error code at 6 a.m. on the first good planting day.
Our job is to keep those five pieces in agreement. That means we look at your machines and your account together instead of treating each display as its own island. It means we do the tedious work in the winter and early spring, before it costs you field hours. And it means that when something does go sideways in season, you have a number to call where the person answering already knows how your operation is set up.
We work with John Deere equipment and the John Deere Operations Center, and we support the mixed reality of most farms, where a newer machine runs alongside an older one and both need to talk to the same account.
Operations Center is where your fields, boundaries, guidance lines, prescriptions, work records and machine data live. It is also where most of the trouble starts, because it accumulates. Every year adds duplicate clients, retired farm names, fields drawn twice under slightly different spellings, boundaries from a rented ground you gave up two seasons ago, and guidance lines that no longer match how you farm the field.
None of that is a crisis by itself. Together it is the reason a prescription will not send to a machine, or a yield map lands under a field name nobody recognizes, or the same 80 acres shows up twice in a summary. Cleaning it up is not glamorous work. It is checking every client, farm and field level for duplicates, confirming boundaries are closed and accurate, making sure the machine profiles and operator list are current, and confirming that what is on the display matches what is in the account.
Once the account is clean, everything downstream gets easier. Data transfer works. Documentation is trustworthy. Section control shuts off where you expect. Variable rate files load without a fight. Sharing with your agronomist or landlord does not require an apology first.
Farm data pays in two ways. Short term, it tells you what actually happened: which hybrid went where, what rate got applied, where the planter skipped, how many acres each machine covered. Long term, it builds the record that lets you compare a field against itself across years and make a decision that is not just a hunch.
Both of those depend on the data being correct at the moment it is recorded. You cannot fix a bad boundary after harvest. You cannot recover documentation that was never turned on. If the operator profile was wrong, or the field was misassigned, or the implement width in the display did not match the implement on the drawbar, the record is off and no amount of office work later will straighten it out.
That is why we push the setup work forward into the offseason and why we make a point of confirming documentation is actually running when we do an in-field startup. Getting it right the first pass is far cheaper than reconstructing it in December.
Guidance accuracy comes from the correction signal your receiver is using. A basic correction level is fine for tillage or spreading. It is not fine for planting into a fixed row spacing, running strip-till, or coming back to the same traffic lanes year after year. Those jobs need sub-inch accuracy that repeats, meaning the line you drove last April is the same line you can drive this April.
TRULAND operates an RTK network and publishes a dealer map so you can see coverage relative to your ground. If you are running or considering RTK, talk to us about which fields are involved before you buy a receiver, because the answer depends on where your acres actually are.
See our RTK network page for how the correction works and which operations benefit most from repeatability.
Offseason work is planned. In-season work is triage. The question is almost never interesting: a code came up, a file will not load, a screen is asking for something the operator has not seen before, a prescription is not showing in the right place. What matters is how fast someone can walk it back to working while the machine is still in the field.
Our Precision Ag Support Center handles that. One number, staffed by people who work on this equipment, who can pull up your Operations Center account and see what the operator is seeing. Most calls end without a service truck. That is the point.
The Support Center number is (260) 296-2391. Phone support is available as an annual plan or bundled into a Total Farm Support Plan.
If you have one tractor with basic guidance and you are happy with it, you probably do not need a support plan. If any of the following is true, you likely do.
You run more than one machine with a display and you want them to share the same fields and boundaries. You apply variable rate anything, whether seed, fertility or lime. You share data with an agronomist, a landlord, a lender or a co-op. You have operators who are not you, and you would rather they call a support line than guess. You have already lost half a morning this year to a technology problem. Or you are about to add a machine and you want the account and the equipment to be ready before it shows up.
It is also for the grower who bought the technology, is paying for it, and knows they are using maybe a third of it. That is common, and it is fixable.
Total Farm Support Plans. A $1,500 plan, available spring or fall, covering the full pre-season setup: Operations Center review and data clean-up, data transfer to your equipment, software updates for compatibility, in-field technology startup and a full year of Call Center support.
Agronomy Service Packages. Data Services at $1 per acre, where we build management zones or sample grids and load them to Operations Center, then load your soil results and prescriptions back in. Plus lab testing coordination: in-season soil nitrogen testing (PSNT) at $60 per sample, plant tissue testing (PT2 package) at $60 per sample, and manure testing (M5 package) at $90 per sample.
Boundary Mapping. We drive your boundaries with a TRULAND-supplied 835M Gator and precision ag equipment, then upload them straight into Operations Center. A Full-Service Boundary Program is available for operations that want the whole farm done at once.
Phone Support. $299 per year for direct access to the Support Center at (260) 296-2391 for diagnostics and code assistance, in-field operational and precision ag questions, and Operations Center data support in season and off.
The most useful first step is a conversation about what you actually run and what you are trying to get out of it. From there the recommendation is usually obvious: sometimes it is a full support plan, sometimes it is just boundaries, sometimes it is a phone support plan and an afternoon of account clean-up.
Call the Precision Ag Support Center at (260) 296-2391 or contact your nearest TRULAND store. We also publish guides and video libraries covering general help, Operations Center, harvest, sprayer and planting, along with the TRULAND RTK Network dealer map.
External sources are provided for reference. For anything specific to your machine or your operation, call the store nearest you.
It is help with the technology side of your equipment rather than the mechanical side. That covers John Deere Operations Center setup and clean-up, moving data between the office and the machine, keeping software versions compatible, getting displays running correctly at the start of a season, building boundaries and prescriptions, and answering questions when something does not work in the field. TRULAND offers it as four services: Total Farm Support Plans, Agronomy Service Packages, Boundary Mapping and Phone Support.
Not necessarily. If you run one machine, use basic guidance and never move data anywhere, you may be fine as you are. Support plans earn their keep when you have multiple displays that need to share the same fields, when you apply variable rate, when you share data with an agronomist or landlord, or when operators other than you are running the equipment. If you lost field hours to a technology problem last season, that is usually the sign.
It is the online account where your farm data lives: clients, farms and fields, boundaries, guidance lines, prescriptions, work records, machine data and operator records. It is what your displays send data to and pull data from. Keeping it accurate matters because errors there show up everywhere downstream, from prescriptions that will not load to yield maps filed under the wrong field name.
The TRULAND Precision Ag Support Center at (260) 296-2391. It handles diagnostics and code assistance, in-field operational and precision ag questions, and Operations Center data support both in season and off season. Access comes with the $299 per year Phone Support plan and is also included for a full year in the $1,500 Total Farm Support Plan. The John Deere ExpertConnect app is another route for getting a support conversation started.
Before the season, not during it. Data clean-up, software updates, boundary work and prescription loading all go faster and cost less disruption when a machine is in the shed rather than in the field. Total Farm Support Plans are offered spring or fall for exactly that reason. If you are adding equipment, the best time is before the machine arrives so the account and the profiles are ready to go on day one.
Talk to us about your specific situation. Precision ag support is largely about your John Deere Operations Center account and the displays and receivers on your machines, and those questions do not always depend on where a machine was purchased. Call the Precision Ag Support Center at (260) 296-2391 or your nearest store and we will tell you straight what we can and cannot help with.
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