TRULAND Total Farm Support Plans: $1,500, spring or fall. Operations Center clean-up, data transfer, software updates, in-field startup and a year of Call Center support.
A Total Farm Support Plan is $1,500 and is available spring or fall. That price includes the Operations Center pre-season review and data clean-up, data transfer from Operations Center to your equipment, software updates for equipment compatibility, in-field technology startup, and a full year of Call Center support through the Precision Ag Support Center. Agronomy services, lab fees and boundary mapping are separate offerings. Call (260) 296-2391 for details on your operation.
A Total Farm Support Plan is $1,500 and is offered spring or fall. It is a pre-season package. We go through your John Deere Operations Center account, get your equipment updated and talking to it, get the technology running in the field, and then stay on the phone with you for the next twelve months.
The idea behind it is simple. Most technology problems that cost you field time were already present weeks earlier and just had not surfaced yet. A version mismatch, a duplicate field, a boundary that never closed, a machine profile pointing at the wrong implement. None of those announce themselves until you need the machine to work.
Operations Center pre-season review and data clean-up. We go through the account level by level. Clients, farms, fields. Duplicates get merged or removed. Boundaries get checked. Retired ground gets sorted out. Guidance lines get reviewed against how the field is actually farmed. Machine and implement profiles get confirmed. Operators get reviewed. The goal is an account where every entry means something and nothing is there twice.
Data transfer from Operations Center to equipment. Once the account is right, the right things need to be on the machine: fields, boundaries, guidance lines, prescriptions, setup files. We handle getting them there and confirming they landed correctly rather than assuming they did.
Software updates for equipment compatibility. Displays, receivers, controllers and machine software all have versions, and those versions have to be compatible with each other and with what Operations Center expects. We bring them current together, so you are not chasing one update at a time in April.
In-field technology startup. Someone goes to the field with you and confirms the system actually works under load. Guidance engages. The correction signal is right. Documentation is recording. Section control shuts off where it should. Rates match what you asked for. This is where the difference between configured and working becomes obvious.
Full year of Call Center support. Twelve months of access to the Precision Ag Support Center at (260) 296-2391 for diagnostics and code assistance, in-field questions and Operations Center data support.
The plan is offered spring or fall, and which you pick usually follows the season that hurts most if it goes wrong.
A spring plan is aimed at planting. Planter setup, seeding prescriptions, population and downforce configuration, section control on the planter, guidance lines you will run all year, and getting documentation right so the as-planted record is real. If planting is your tightest window, take spring.
A fall plan is aimed at harvest and the work after it. Combine and head setup, yield documentation and calibration, moisture and mass flow settings, harvest data quality, then rolling into fall tillage and fall applications. It also lands at the time of year when there is room to do account work carefully, which makes it a good fit for an operation with a messy Operations Center and no appetite for doing it in March.
If you are unsure, tell us what your equipment lineup looks like and what went wrong last season, and we will recommend one.
It fits operations where a technology failure costs real money. Multiple machines with displays. Multiple operators. Variable rate application. Data that gets shared with an agronomist, a landlord or a lender. A short planting window and no spare days in it.
It fits an operation that has recently changed something: a new machine, a new display, an added rented farm, a new operator, a switch in row spacing or a move into strip-till. Change is what breaks setups.
It fits the grower who has bought the technology and knows they are not using most of it. That is a very common situation and the fix is usually a season of setup done properly, not more hardware.
It fits less well if you run a single machine with basic guidance, no documentation, no prescriptions and no data sharing. In that case a $299 Phone Support plan may cover everything you need. We will tell you that.
Duplicate fields. The same ground entered twice under two spellings means your acres are wrong, your summaries are wrong, and half your records land in one copy and half in the other. Merging them restores a single history for that field.
Bad or open boundaries. A boundary that does not close, overlaps a neighbor, or still reflects a fence line you removed will cause section control to shut off in the wrong place and will make any prescription built on it inaccurate at the edges. Edges are where most of the waste is.
Stale ground. Rented acres you gave up are still sitting in the account, still showing in lists, still confusing operators picking a field on a display at dusk.
Version mismatch. Machine software one version, display another, Operations Center expecting something else. This is the classic cause of a file that will not send and a prescription that will not open.
Wrong machine and implement profiles. If the width, offset or section layout in the display does not match the physical implement, everything derived from it is wrong: coverage maps, section control shutoff, applied rates, acre counts.
Guidance lines that no longer fit. Lines drawn for a different implement width or a different farming pattern quietly cost you passes.
The failure is rarely dramatic. It is time. It is the morning you meant to start planting spent on the phone instead. It is the operator who could not find the right field and picked the one that looked close. It is a season of yield data that cannot be compared to anything because the field names changed halfway through.
It is also money you already spent. Variable rate seeding you paid to have written and then did not run because the file would not load. Section control you own and did not have configured, so you double-planted every point row. Documentation that was never turned on, so the as-applied record you needed for a landlord conversation does not exist.
None of that shows up on an invoice. It shows up as a season that was harder than it needed to be.
We start with a conversation about your equipment, your acres and what you are trying to do. Then we work through the Operations Center account and get it clean, which is mostly office work and does not require your machines. Then we handle software updates and get data onto the equipment. Then we meet you in the field for startup and confirm the system works in real conditions. After that the phone support runs for the year.
To get scheduled, call the Precision Ag Support Center at (260) 296-2391 or contact your nearest TRULAND store. Book earlier than you think you need to. Spring slots fill in the order they are requested and the last two weeks before planting are the worst possible time to start.
External sources are provided for reference. For anything specific to your machine or your operation, call the store nearest you.
A Total Farm Support Plan is $1,500 and is available spring or fall. That price includes the Operations Center pre-season review and data clean-up, data transfer from Operations Center to your equipment, software updates for equipment compatibility, in-field technology startup, and a full year of Call Center support through the Precision Ag Support Center. Agronomy services, lab fees and boundary mapping are separate offerings. Call (260) 296-2391 for details on your operation.
Five things. An Operations Center pre-season review and data clean-up. Data transfer from Operations Center to your equipment. Software updates so your displays, receivers and machines are compatible with each other. An in-field technology startup where we confirm the system works under real conditions rather than just on a bench. And a full year of Call Center support for diagnostics, in-field questions and Operations Center data help.
Pick the season where a technology failure costs you the most. Spring plans focus on planting: planter setup, seeding prescriptions, section control, guidance lines and as-planted documentation. Fall plans focus on harvest and the work after it: combine and head setup, yield documentation and calibration, then fall tillage and applications. Fall also leaves more calendar room for careful account work, which suits an operation with a lot of Operations Center clean-up ahead of it.
Because it accumulates. Every season adds duplicate field entries, retired rented ground, boundaries that were never closed correctly, guidance lines that no longer match the implement, and machine profiles from equipment you no longer own. Individually those are harmless. Together they cause prescriptions that will not load, section control shutting off in the wrong place, acre counts that do not add up, and records filed under names nobody recognizes.
Usually nothing, until the first day you need the equipment to work. Then it costs field hours: a file that will not send, a display asking for a software version you do not have, a field that appears twice on the list, documentation that was never turned on. The expensive part is not the fix, it is that the fix happens during your narrowest window instead of in February when nothing was waiting on it.
No. A full year of Call Center support is already included in the $1,500 plan. The standalone Phone Support plan at $299 per year exists for growers who want direct access to the Precision Ag Support Center at (260) 296-2391 without the full setup package. If you already have a Total Farm Support Plan, you have the phone coverage for that year.
As early as you can. The plan is built around doing work before the season rather than during it, so booking two weeks before planting defeats most of the value. Spring and fall slots are scheduled in the order they come in. If you know you are adding equipment, changing row spacing, taking on new ground or bringing on a new operator, that is the moment to call (260) 296-2391 rather than after the change is already in the field.
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